Messages
Message your care team
Send non-urgent questions to your doctor or our office through the patient portal or the healow app. Messages go into your chart, so the right person reads them.
For a medical emergency, call 911. For an urgent problem during office hours, call (281) 354-2417. Please don't use messages for anything urgent.
Patient portal
Sign in on any computer or phone browser. Choose Messages, then Compose, and pick your doctor or the front office.
Open the patient portal (opens in a new tab)healow app
The same messages, results and forms in a free app. Sign in with your portal username and password.
Good things to message about
- A question after your visit
- Questions about a test result your doctor has shared
- Forms, letters and work notes
- Updating your pharmacy, phone or address
- Billing questions (or use the billing request form)
For a refill, ask your pharmacy to send us the request. That is the fastest way.
When to expect a reply
We answer messages during office hours, Monday to Friday, usually within 1 business day. If your doctor needs to see you, we will help you book a visit.
No portal account yet?
Ask at your next visit or call us. We send an invitation to your email or phone so you can set a password.
New to our practice?
Messaging opens after your first visit. Until then, call us or send a request.