Your visit
Get ready for your visit
Most of the paperwork can be done from your phone before you come in. Here is what happens, and when.
Prefer we call you?
Send a request and our front desk calls you back during office hours to set up a time.
Request an appointmentOr call (281) 354-2417, Monday to Friday, 9:00 am to 5:00 pm.
Step by step
From booking to the exam room
You can do every step at the office too. Doing it ahead just means less time in the waiting room.
Book your visit
By phone, or with the request form.
Check in from your phone
The day before, healow texts you a secure link. Confirm your details, add photos of your insurance card, sign the consent forms and answer the visit questions.
Or use the portal
The same forms show up in the patient portal and the healow app if you prefer to sign in there.
When you arrive
Tap "I have arrived" in the text, or check in on the tablet at the front desk.
Pay your copay
During check-in, at the desk, or online with healow Pay.
What to have ready
- A photo ID
- Your insurance card, front and back
- Your medicines, or the bottles, including vitamins and supplements
- Recent test results or records from other doctors
- The questions you want to ask
No text from healow?
Make sure we have your current mobile number. Call us and we will update it and resend the link.
Need help with the forms?
Come 15 minutes early and our front desk will help you finish them on the tablet.
Is the link safe?
It comes from healow, the patient system run by eClinicalWorks, which keeps our medical records. We will never ask for a card number by text.