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Billing

Pay your bill your way

Pay online with healow Pay, set up a monthly plan, or ask our billing team a question. Each payment is at least $50, or your full balance if it is less. We don't use a collection agency.

  • Pay online

    Pay your balance or a copay any time with healow Pay, the secure checkout from eClinicalWorks. No account or password needed.

  • Financial assistance

    If you are having trouble paying your bill, you can apply for financial assistance. Each application is reviewed individually, and help is not guaranteed.

    Apply for financial assistance
  • Plans, paperless, and questions

    Set up a monthly plan from $50, get statements by text or email, or ask our billing team about a charge.

    Send a billing request

Billing basics

How billing works

What to expect when you get a bill from us.

  1. Minimum payment

    Each payment toward a balance is at least $50. If you owe less than $50, please pay it in full.

  2. Copays at each visit

    Your insurance copay is still due for each visit. You can pay it ahead of time online.

  3. No collection agency

    We don't use a collection agency. Questions about a balance go to our own billing team.

  4. Credits go to your next visit

    If you paid more than you owed, the credit is applied to your next appointment.

Patient statement
Patient
Jordan A. Sample
Statement date
November 1, 2026
Statement code
4821 7730
Use this at healow Pay
Amount due
$85.00
Pay any amount from $50 at diversecommunityhc.com/billing. Questions? Call (281) 354-2417.Example only. Your statement shows your own code and amount.

Your statement

Find your statement code, then pay in two minutes

  • Enter your statement code and last name at healow Pay.
  • No statement? Use your name, date of birth, and mobile number instead.
  • Want statements by text or email? Ask for paperless statements.

Questions

Billing questions we hear most

Still not sure? Our billing team is happy to help.

Is it safe to pay online?

Yes. Payments go through healow Pay from eClinicalWorks, the company that runs our medical records. Our website never sees your card number.

What if I can't pay $50 right now?

Call our billing team at (281) 354-2417 to set up a monthly plan from $50. If you are having trouble paying your bill, you can also apply for financial assistance.

Can I pay my copay before my visit?

Yes. A few days before your appointment, healow texts you a check-in link where you can pay your copay. You can also pay in the patient portal or at the front desk.

Will my balance go to collections?

No. We don't use a collection agency. If you have a balance, you can pay online, set up a monthly plan, or call our billing team.

How do I get statements by text or email?

Send a billing request and choose Paperless statements. Each statement then arrives by text or email with a secure link to pay.

Questions about a bill?

Call (281) 354-2417, Monday to Friday, 9:00 am to 5:00 pm.

Send a billing request